Great customer service makes life easier for everyone. At UN SACCO, we believe that our members deserve to be heard, valued, and supported. Providing exceptional service is not just about transactions, it’s about building lasting relationships, fostering trust, and ensuring that every concern is addressed with care and efficiency.

To enhance communication and member satisfaction, we have introduced Ambassadors Meetings—a key initiative that strengthens the link between SACCO Management, the Customer Service Team, and our valued members.

These meetings provide a dedicated platform where member representatives (ambassadors) engage directly with UN SACCO leadership and the customer service team. The main objective is to gather feedback, address concerns, and develop solutions that improve the overall experience for every member.

Why This Matters to You

• Your Voice Matters – Ambassadors represent your interests, ensuring that your concerns, feedback, and suggestions reach SACCO management.
• Faster Resolutions – By maintaining a direct connection between members and management, we can resolve issues more efficiently.
• Service Improvement – Your insights help us refine our services, introduce new benefits, and make banking with UN SACCO even more convenient.

Commitment to Excellence

At UN SACCO, we are committed to continuous improvement. Through our ambassadors, we ensure that every member has a voice in shaping the services we provide.

We encourage all members to stay engaged, share their feedback, and work with their representatives to build a stronger, more member-focused SACCO community.

For more information on upcoming meetings or how to participate, subscribe to our newsletter today!